’d like to write about my internship today!
I was working in a business company which
is called Rem Serv.
Actually I was so nervous when I got a job
because I had no idea about this company. My company is treating Salary
Packaging. It was really difficult to understand about that system because I haven’t
heard about it before. (to be honest I took over 5 days to get it)
I was working in a customer service. The
first 3 days were like a nightmare.
Fortunately people in my company were really nice but
they gave me too much information in a day. I was in panic at that moment.
My job was mainly processing. We get bills
from customers and type numbers like total amount and the date of the tax invoice.
It was a simple task but sometimes customers’ handwriting is terrible and I couldn’t
read it…. Moreover, if the customer is missing some documents, we have to call
them. I seriously disliked calling. My company’s customers are normally older
people and they could not hear what I said. Also sometimes they asked me some
questions but I couldn’t understand it as well. I made effort to listen
carefully and gradually I got used to calling customers.
From this internship, I got thousands of
knowledge such as tax system in Australia, calling the customer in English
and how to maintain good relationships with team members. Especially I really
liked people in my company!! I was just an intern but they gave me a same job
as what they were doing and after 5 weeks they gave me a message cad! I can’t
forget this great opportunity and when I go back to Japan, I want to show off this
experience to all of my friends, teacher and family <3333
